SHIPPING
We are currently shipping only Australia wide and to New Zealand!
All orders will be processed from Monday to Friday and are generally processed within 12-24 hours.
SHIPPING TIMES:
All orders are sent with Australia Post.
Shipping times are estimated only!
Australia | 1-5 days |
New Zealand | 7-12 days |
SHIPPING COSTS:
Australia Standard (free > $99AUD) |
$5.00 AUD |
Australia Express |
$9.00 AUD |
New Zealand (free > $250AUD) |
$15.00 AUD |
*Please note: we do not cover the return postage cost, customs charges, govt taxes and duties for international orders.
MISSED DELIVERY
Please note: in the event that no one is home or delivery cannot be made, the delivery will be taken to the nearest post shop. The delivery service will generally leave a missed delivery card, which will provide the details of the nearest depot where the delivery is located. Unfortunately due to security and postal service policies, we are unable to arrange for re-delivery or pickup while the delivery is at this location. Pick-up is the responsibility of the customer and legally the person listed on the address is the only person who can pick-up the delivery. If pick-up is not possible, the delivery will be returned to us and at that stage we can either resend to you for $5.00, or we can offer a store credit (depending on what you prefer).